FAQ

What is BEED?

A revolutionary technology company that provides a diverse assortment of Machines and Capsules allowing customers to consistently enjoy fresh, mess-free fresh rolls at the push of a button.

Why does BEED use aluminum capsules?

Aluminum has the unique advantage of being infinitely recyclable. The use of aluminum also allows us to eliminate the need for any additional packaging or overwrap to protect freshness, and its light weight offers transportation and environmental savings when compared to other materials.

What’s in the Capsules?

We offer filled CBD & THCA Capsules as well as DIY Capsules which you are able to customize with your own material.

What is the cone size?

Your machine is packaged with a sample supply of 8 BEED x RAW paper cones in the classic 1 ¼ size.

How do I use my DIY Capsules?

Follow this link for step-by-step instructions: https://beed.shop/pages/beed-diy-capsules

Where can I purchase BEED THCA Capsules?

BEED THCA Capsules are legal for sale and purchase under the 2018 Farm Bill w/ the below exceptions: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Kansas, Louisiana, Michigan, Minnesota, Mississippi, Montana, New Hampshire, New York, Nevada, North Dakota, Oregon, Rhode Island, South Carolina, Tennessee, Utah, Vermont, Virginia, Washington or West Virginia.

How long will my capsules stay fresh?

BEED uses nitrogen flush technology to preserve the freshness and full-spectrum properties of your cannabis, and ultimately your BEED joint, for up to 1 year.

Can I order outside of California?

Yes, you can order all BEED Machines, Cones & Capsules from (almost) anywhere around the globe.

Do you ship internationally?

Yes, you can order all BEED Machines, Cones & Capsules from (almost) anywhere around the globe.

Is BEED environmentally friendly?

Environmental sustainability is of the utmost importance to us here at BEED - our entire community is built around a plant that grows from the earth. And while the BEED Machine is, unfortunately, not currently recyclable we have taken great care to ensure that each aluminum BEED capsule, and the tube that they are packaged in, are fully recyclable from the comfort of your own home, office or studio.

CAN I REUSE MY BEED CAPSULES?

BEED Capsules are fully recyclable but not reusable.

Is my BEED Machine rechargeable?

No, your BEED Machine should only be powered by an A/C outlet at 100-240 Volts.

Is my BEED Machine water resistant?

Your BEED Machine is not water resistant and should be kept away from water and all liquids to protect yourself against electric shock and ensure the life of the Machine. The cleaning of your machine should always be done with a dry cloth.

What is the BEED warranty policy?

BEED guarantees the Machine against defects in materials and workmanship for one year (for both domestic and commercial use) from the date of purchase. During this period, BEED will either repair or replace, at its discretion, any defective product at no charge to the consumer. In the event of a product or accessory being repaired or replaced during the guarantee period, the guarantee on the repaired product will expire one year from the purchase date of the original product, not one year from the date of repair. This guarantee excludes liability for consequential loss or damage caused to property or person arising from any cause whatsoever. It also excludes defect caused by the product not being used in accordance with instructions, accidental damage, misuse, being tampered with by unauthorized person, improper maintenance, consumable items or normal wear and tear and does not cover the cost of claiming under the warrant. Except to the extent applicable by law, the terms of this warranty do not exclude, restrict or modify, and are in addition to the mandatory statutory rights applicable to the sale of the product to you. Only the use of BEED capsules will guarantee the proper functioning and lifetime of your BEED machine. Any defect resulting from the usage of non-genuine BEED capsules will not be covered by this warranty.

What is the BEED return policy?

Please contact us within 7 days of receipt if you wish to return. You can contact us via email at support@beed.co or call 1-833-458-8233 to obtain a return authorization and address for shipping. Please return within 14 days after receipt of the return authorization. All unused and unopened machines purchased online may be returned for a full refund. Machine must be in original condition and packaging in like new condition. Customer will pay for shipping. Please include a copy of the receipt in the return. A refund will be issued within 10 days upon receipt of the package.